Frequently Asked Questions

Where can I purchase a shelf or workbench?
Refer to our products tab located at the top of this and every page.  Select the product you are interested in and on the products description page will assist you in finding a store location nearest you.  If there is no retail link please contact us at www.gorillarack.com or our toll free number 800-736-7225 (available for US and Canadian customers only).

Can a shelf or workbench be purchased directly from Rapid Rack Industries?
Because of the weight of our products shipping charges can exceed the cost of the product at your local retailer.  Therefore we do not promote this service, if you have an extreme circumstance please contact us at www.gorillarack.com or our toll free number 800-736-7225 (available for US and Canadian customers only).

 
Do you sell any Shelving accessories?
You may purchase shelving accessories or extra parts for most of our storage racks.  Please call customer service at our toll free number 800-736-7225 (available for US and Canadian customers only).  When calling be sure that you have the product model number located on the packaging and/or on the instruction sheet.

 How do I go about replacing Parts for a rack that I have purchased?
At Gorilla Rack, we pride ourselves in supplying our customers with a superior quality product.  If you require replacement parts due to wear and tear or there are imperfections in our product, please contact us at www. Gorillarack.com or toll free number 800-736-7225 (available for US and Canadian customers only).